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Privacy Policy

This privacy policy sets out how SANRAYS INFOTECH PVT. LTD. uses and protects any information that you give SANRAYS INFOTECH PVT. LTD. when you use this website. 

SANRAYS INFOTECH PVT. LTD. is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. 

SANRAYS INFOTECH PVT. LTD. may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 12th December 2013. 

What we collect 

We may collect the following information: 

  • name and job title 
  • contact information including email address 
  • demographic information such as postcode, preferences and interests 
  • other information relevant to customer surveys and/or offers

 What we do with the information we gather 

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons: 

  • Internal record keeping. 
  • We may use the information to improve our products and services.

Shipping & Delivery Policy (Products)

For International buyers, orders are shipped and delivered through registered international courier companies and/or International speed post only. For domestic buyers, orders are shipped through registered domestic courier companies and /or speed post only. Orders are shipped within 15 working days or as per the delivery date agreed at the time of order confirmation and delivering of the shipment subject to Courier Company / post office norms. SANRAYS INFOTECH PVT. LTD.  is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 15 working days from the date of the order and payment or as per the delivery date agreed at the time of order confirmation. Delivery of all orders will be to registered address of the buyer as per the credit/debit card only at all times(Unless specified at the time of Order). SANRAYS INFOTECH PVT. LTD.  is in no way responsible for any damage to the order while in transit to the buyer. Payments SANRAYS INFOTECH PVT. LTD.  is proud to use Payment Gateway Name for fast, easy and efficient secure payments. All major credit cards are accepted.

Shipping & Delivery Policy (Services)

Delivery of our product will be confirmed on your email ID as specified during registration. For any issues about our products, you may contact our helpdesk on +918017773787(Indian Customers) or +44 20 3287 0377 (International Customers) or can email us at customer@sanraysinfotech.com .The shipping charge is based on the weight of the product. For multiple products ordered from the same category the program adds up the quantity of all the units ordered and charges a single delivery fee. Thus, a customer who orders our Software Products upto 10pcs is charged a single delivery fee of a consignment. Thus the customer will pay a delivery fee of INR 1300.00 / $20.00 for each consignment.
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